We are continually reviewing government guidance to ensure we deliver our face-to-face support services safely. Our focus, as always, is on the safety and wellbeing of our children and young people.

The key elements of our risk mitigation for COVID-19, which are articulated in substantially more detail in our policy and risk assessment, are as follows:

Symptom Awareness and testing

In line with national government guidance, staff or children with symptoms or with family members exhibiting symptoms will be directed immediately to follow national self-isolation guidance. All CE staff have been provided with LFDs and are asked to test if they are symptomatic, prior to commencing work.

Awareness and Signage

Our teams practise social distancing, handwashing and temperature checks on a daily basis. Signage is displayed around our centres.

Hygiene Stations

Hygiene stations are provided in reception areas. Hand sanitiser will be available in every room.


Workspaces will be well ventilated wherever possible, through open windows and doors. CO2 monitors are in operation to notify staff when further ventilation is required.


Additional periodic cleaning will be conducted between sessions (high contact areas, toys, equipment, toilets etc.). Thorough evening cleans as standard.


Following changes to government guidance on mask wearing, we have made the decision to start reducing the use of face coverings during sessions. This will be done at the discretion of the session leader and individual staff members as well as in consultation with families. While we still want to ensure the safety of our children and staff, we also recognise that children, especially those with communication difficulties, gain immense benefits from the opportunity to observe others’ facial expressions and articulation.

Additional PPE, i.e. masks, gloves and aprons are worn during personal care and toileting.

Our most recent Coronavirus Policy can be viewed here